Privacy Policy

Effective Date: 29/12/2017 Company Name: Curiosity Automation OPC Private Limited (“Curiosity Automation,” “Company,” “we,” “our,” “us”) Website/Platform: curiosity.org.in Curiosity Automation OPC Private Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you engage with our website, applications, platforms, products, or services. By accessing or using our services, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of information: a) Personal Information Name, email address, phone number, billing details. Company/organization details (if applicable). Identification documents where legally required. b) Technical Information IP address, browser type, device type, operating system. Cookies, tracking pixels, and analytics data. Usage patterns, page views, and session history. c) Business Information Project details, requirements, and specifications. Payment and invoicing details. Vendor/supplier details, contracts, and legal documentation. d) Sensitive Information We generally do not collect sensitive data (such as biometrics, religious/political beliefs, financial account details), unless required for project execution or compliance with law. 2. How We Use Your Information We use collected data for: Providing software development, automation, and digital marketing services. Processing payments, invoices, and vendor settlements. Communication regarding services, updates, offers, and support. Customizing user experience on our platforms. Analyzing website usage and improving services. Legal compliance, fraud prevention, and dispute resolution. We do not sell or rent your personal information to third parties. 3. How We Share Information We may share your information with: Service Providers: Hosting partners, cloud storage, advertising platforms (Google, Meta, etc.), and third-party integrations. Vendors & Contractors: Only to the extent necessary to execute projects. Legal Authorities: When required by law, court order, or government regulation. Business Transfers: In case of merger, acquisition, or restructuring. All third parties are bound to use your information only for the intended purpose. 4. Data Security We use encryption, firewalls, secure servers, and access controls to safeguard your data. Employee/vendor access is strictly limited on a need-to-know basis. While we take reasonable measures, no system is 100% secure, and we cannot guarantee absolute protection. 5. Cookies & Tracking Our website uses cookies, tracking pixels, and analytics tools to enhance user experience. Cookies help us analyze traffic, remember preferences, and optimize ads. You may disable cookies in your browser, but some features may not function properly. 6. Data Retention We retain personal data only as long as necessary for the purposes mentioned. Legal/financial data (invoices, contracts) may be stored for 7+ years as required by Indian law. You may request deletion of your data (subject to legal obligations). 7. Your Rights Depending on applicable laws (including Indian IT Act, 2000 and GDPR if EU clients are involved), you have the right to: Access your personal data. Request correction or updates. Request deletion (subject to retention laws). Opt out of marketing communications. Withdraw consent for data processing. Requests can be submitted via email to our Data Protection Officer (DPO). 8. Children’s Privacy Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we discover that a minor’s data has been collected, we will delete it immediately. 9. International Data Transfers If you are located outside India, your data may be transferred and processed in India or other jurisdictions where our servers, partners, or vendors operate. By using our services, you consent to such transfers. 10. Third-Party Links Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their policies separately. 11. Updates to Privacy Policy We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.” Continued use of services constitutes acceptance of changes. 12. Contact Information For questions, complaints, or privacy-related requests, please contact: Data Protection Officer (DPO) Curiosity Automation OPC Private Limited HNO 35, At Post Sansar Tal Indapur Dist Pune-413104 📧 Email: info@curiosity.org.in 📞 Phone: 8806100505 🌐 Website: curiosity.org.in